Leadership and managing people

Leaders often behave as if they agree on why, what, and how to change—when they actually don’t. That’s why most transformation efforts fail.

Many managers now use AI to polish performance-review narratives about employees. The bigger opportunity is to use it to highlight what makes them exceptional.

The best leaders are not necessarily more charismatic or authentic. They are more attuned to what employees need, and when.

In the May 11, 2026, edition of The Insider, managing editor Gretchen Gavett highlights a recent story about treating AI agents as coworkers, the results of the latest Insider Insights survey, and more.

New research finds that including small slip-ups in performance reviews can drive employees to gossip, disengage, or even sabotage the company.

“Structured empowerment” is a decision-making approach that scales.

High performers often expose friction—and then get blamed for it.

The unintended consequences of putting agents in the org chart.

By understanding and promoting your people’s stories—rather than your own—you can motivate them to do their best work.

When organizations fixate on just one role model, they erase the very diversity that drives innovation.

A study of nearly 2,000 FTSE-100 board directors reveals a striking paradox.

It’s riskier than you think. Here’s when it makes sense and who to choose.

Your most devoted employees and customers have a lot to teach you about loyalty and performance.

You and your employees all have different internal clocks. Enhance performance by planning around them.

Research shows how AI can weaken human connection at work. Leaders should step in to prevent this.

Practical advice for executives and fellow board members.

Seven research-backed practices.

It reduces employee resistance, improves learning, and accelerates impact.

Does your organization reward looking accountable—or being accountable?

Lessons on leadership and strategic discipline from Tim Cook’s 15-year tenure as Apple’s CEO.